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Home / Services /IP telephony
Services · IP telephony

A virtual phone system
in the cloud

The numbers you already have, ringing on your mobile, your computer or the phone on your desk. Welcome menu, opening hours and call forwarding that you change yourself in a minute. We set it up, test it and show you how to use it. In Granollers and the Vallès, or remotely.

What we do

All of the company’s calls, in one dashboard

No box in a cupboard that only the technician who installed it knows how to touch.

01

Virtual phone system

Extensions, ring groups, call queues and transfers, with a dashboard that shows who is on a call and who is free.

02

On mobiles and computers

Everyone answers the company’s calls from an app, using the company number rather than their own. And if you prefer, on a desk phone.

03

Welcome message and hours

A welcome message, a menu to choose a department and opening hours: out of hours, calls go to voicemail or to the on-call mobile.

04

Your existing numbers

We handle porting your landlines and mobiles with the operator, without changing numbers or reprinting business cards.

What it’s for

What changes day to day

The advantages aren’t technical: they are calls that stop going missing.

No more missed calls

If nobody answers, the call moves on to a colleague, a mobile or voicemail, and you get an email to let you know.

Working from home, no workarounds

You answer from home just as you do from the office, with the same number and the same transfers.

Growing without building work

A new person is just one more extension: set up in minutes, with no cables to lay.

Knowing what’s going on

How many calls come in, at what time and how many go unanswered, so you can organise the team better.

How we work

From your existing number to the new phone system

The switch is planned so you aren’t left without a phone for a single day.

01

Initial call

Tell us how many people answer the phone, how and during what hours. Free and with no obligation.

02

Proposal

We compare operators for you and give you in writing the set-up cost and the monthly fee you will pay.

03

Set-up

We build the phone system, the menu, the hours and the extensions, and test every call route.

04

Number porting

We request the port from the operator and coordinate it so the switch goes unnoticed.

05

Training

We show each person how to transfer, forward and change the hours, and leave you a short guide.

Our approach

What we don’t do, and why

You can’t improvise with the phones: if they fail, you notice the same day.

We don’t build it on a network that fails

If the connection or the router can’t handle good-quality calls, we tell you beforehand and fix it with fibre and networks.

Nor hide the monthly fee

Lines and calls are billed by the operator you choose. We tell you how much it will be each month before we start.

Nor record without warning

If you want to record calls, we set up the notice to callers, as the GDPR requires.

Nor tie you to us

The phone system and number accounts stay in your company’s name.

Clear pricing

IP telephony prices for businesses

Starting reference prices. Lines and calls are separate, with the operator, and we tell you what they cost before we start.

Desk phones
Tailored

For those who’d rather pick up a handset.

  • IP phones configured
  • Installed at each desk
  • Powered over the network where possible
  • Tested one by one
Ask for a quote
RecommendedSet-up
€190from

Your phone system, ready and tested.

  • Virtual phone system configured
  • Extensions on mobiles and computers
  • Welcome menu and opening hours
  • Porting of your numbers
I want my phone system
Phone system support
Tailored

Changes without the wait.

  • Adding and removing extensions
  • Menu and hours changes
  • Call quality checks
  • Direct contact with the operator
Talk about my case

// Reference prices, VAT not included · final quote depends on scope

FAQ

What people usually ask

Can I keep my numbers?+Yes. Landlines and mobiles can be ported to an IP telephony operator without changing number. We request the port, coordinate it with the operator and have the phone system ready before it takes effect, so the switch doesn’t leave you without a line.
What do I need for it to work well?+A stable internet connection. A call uses very little bandwidth, but quality depends more on stability than on speed: dropouts, an overloaded router or weak Wi-Fi show up straight away. Before we start we check the connection and the network, and if something isn’t up to the job we tell you.
How much is it each month?+Whatever the operator charges for the extensions and the calls, which depends on how many of you there are and how much you call. We compare several options against your actual usage and give you the fee in writing before changing anything. Our set-up is a one-off payment, from €190.
What if the internet goes down?+The phone system keeps running in the cloud, so calls can be forwarded to mobiles until the connection is back, and it can be set up to happen automatically. If the phone is critical for your business, we can also set up a backup connection.
Can I record calls?+Yes, most phone systems allow it. But recording a call means processing personal data: you have to tell the caller, have a reason and keep the recordings only for as long as necessary. We set up the notice and explain what else the GDPR requires of you.
Do you work remotely?+Yes. The phone system, the extensions on mobiles and computers and the number porting are set up remotely, so we work with businesses outside the Vallès just as well. If there are desk phones to install, in the Vallès Oriental we come in person. Calls are in Spanish or Catalan; in English we work with you in writing, by email or WhatsApp.
Google reviews

What our clients say

Our clients write them on Google and we show them here exactly as they are.

5.0★★★★★7 reviews on Google
Guillem Gonzalez

«Me montó un pc, va super bien y no me ha dado ningun problema»

XpolatorX

«Muy rapidos y professionales, lo recomiendo 100%»

«Cámaras de seguridad · Canovelles
Instalaron las cámaras del negocio de forma muy limpia y ahora podemos verlo todo desde el móvil. Muy profesionales y atentos durante todo el proceso.»

Maltasjosepma

«Llevamos el ordenador con varios problemas y nos explicaron todo de forma clara. Diagnóstico rápido, presupuesto cerrado y trato excelente.»

Carlos Pineda

«Gran servicio! Contacté por WhatsApp con ellos y pasando un par de fotos para entender la instalación que requería tenía un presupuesto aproximado y cita para el día siguiente. Trabajo limpio y rápido.»

Let's talk

Tell us how you
answer the phone.

Tell us how many of you there are and how many numbers you have, and we’ll tell you what your phone system would look like and what you’d pay each month, with no obligation.

644 836 122CALL US OR WHATSAPP
Carrer Joan Vidal i Jumbert, 1008403 GRANOLLERS · VALLÈS ORIENTAL
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