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Home / Services / Social media
Services · Social media

Social media
done with purpose

We run your profiles with a plan behind them: an approved calendar, properly designed posts and replies to your community. No posting for the sake of posting. And if we also look after your website or your campaigns, everything pulls in the same direction.

What's included

Your brand, active and making sense

Six concrete things, not a vague promise of “digital presence”.

01

Profile management

We post, keep your business details up to date and make sure your profiles are consistent with one another. You don't have to remember a thing.

02

Monthly content plan

A finalised calendar, approved by you before the month starts. You know what's going out and when — no surprises.

03

Post design

Every post designed and adapted to the format of its network, in your brand identity. Not the same image cropped to fit everywhere.

04

Community management

Comments and messages answered within the timeframe we agree. And anything that's a sales enquiry comes straight to you.

05

Results report

Every month: what worked, what didn't and what we're changing. With the metrics that matter to your business, not screenshots of “likes”.

06

Joined up with everything else

If we also run your website or your campaigns, content and promotions stay aligned instead of each going its own way.

How we work

From empty profiles to day-to-day

Five steps. The first one is free and often changes things on its own.

01

Audit of what's there

We look at your current profiles, your competitors' and what works in your sector locally. Two or three things usually come out that can be fixed on day one.

02

Editorial line and plan

We agree what we talk about, in what tone and how often. On your terms: it's your business and your voice.

03

Production and sign-off

We prepare the whole month and send it over. Nothing goes out until you've seen it.

04

Publishing and community

We post according to the calendar and deal with comments and messages.

05

Report and fine-tuning

At the end of the month we look at the numbers and adjust the next one. The plan is corrected with data, not gut feeling.

Why THRAX

Communication with a head on its shoulders

With a goal, not just to post

Every post has a reason to exist: making a service known, answering a common question or bringing in a call. If it doesn't have one, it doesn't go out.

We know your customers

We work in the Vallès Oriental and know how people here talk and what they look for. That's not something you can fake from another city.

One team for everything

Website, social media, SEO, campaigns and IT. One person to call when something needs changing, and nobody to pass the blame to.

And we practise what we preach

Our own profile is @thrax.es. Take a look before you hire us: it's the quickest way to see whether we actually do what we say here.

Clear pricing

Social media plans

Indicative starting prices. We confirm an exact quote after a free diagnosis — no small print.

Getting started
Tailored

Your profiles, properly set up.

  • Profile audit
  • Editorial line and tone
  • Bio optimisation
  • Design templates
Start off right
Most popularManaged social media
€290/month · from

Your brand, active.

  • Monthly content plan
  • Design and publishing
  • Community management
  • Results report
I want to grow
Extended management
Tailored

More networks, more momentum.

  • More frequency and more networks
  • Video content
  • Paid campaigns
  • Extended report
Talk about my case

// Reference prices, VAT not included · final quote depends on scope

FAQ

What people usually ask

Which networks do you handle?+The ones that make sense for your business, not all of them. For a shop with a visible product, Instagram rules: people buy with their eyes and look there before they visit. For selling to businesses, LinkedIn, because that's where the people who sign are. Facebook still works for neighbourhood businesses and audiences over forty-five, and TikTok only pays off if there's a real capacity to film video every week. Being half-present on five networks works worse than being done well on one, and it costs more too: each network has its own format, pace and tone, and copying the same post across all of them shows and gets penalised. In the diagnosis we look at where your customers are and where you can keep up the pace.
Do you create the content yourselves?+Yes: we write, design and publish, and you approve before anything goes out. What makes the difference is your own material — photos of your premises, your team, real jobs — and that's where we need you to open the door. Stock material shows, and it shows in the results: they're the same images your competitors use, and customers notice even if they couldn't tell you why. We solve it in two ways: a photo session at the start, which gives you material for months, and a direct channel so you can send us everyday photos and videos from your phone, no production needed. They don't have to be perfect; they have to be yours. With that material we build up your own library that lasts for months, and the content plan is built on top of it. The copy and the design are on us.
How many posts a month?+That's set out in the plan, and our recommendation is usually fewer than people expect: better a few posts with something to say than a calendar full of filler. Posting just to fill a gap wears out your followers and, in practice, means fewer people see the next thing you post, because the networks measure whether your content is interesting. A reasonable starting point for a local business is two or three posts a week plus a presence in stories, and from there it's adjusted with real data. What we do keep up is consistency: a modest pace sustained for twelve months straight beats an intense six-week burst followed by silence. And if there's little to say one month, we tell you and post less, rather than padding it out with motivational quotes.
How long before I see results?+The activity shows within weeks: your profiles stop looking abandoned, your contact details are right, and people who already know you find you up to date. Building a community and turning it into customers takes months, usually between three and six, because people need to see you several times before they get in touch. Anyone promising you specific figures in thirty days is selling snake oil. What you can expect from the very first month is to see what's being posted, what reach it gets and how many messages come in — explained to you without the frills. If things are flat after three months, something has to change — the chosen network, the type of content or the offer — and we'll tell you so rather than carry on posting the same way. What we won't do is show you charts going up while not a single new message comes in.
Do you reply to messages and comments?+Yes, within the timeframe we agree, which for a local business usually means the same working day. And there's one rule we always apply: anything that's a sales enquiry or a serious complaint is passed to you straight away; we don't answer it ourselves. We can handle general questions, opening hours, location, whether you stock a certain product or how to book an appointment; what we won't do is agree a price, commit to a deadline or deal with a complaint on your behalf, because it isn't our place to, and a badly handled reply in public does more harm than silence. We agree in writing what gets answered and what gets escalated, and who receives it on your side. And everything is logged, so at any time you can see what has been said on your behalf and in what words.
What if my profiles have been abandoned?+We bring them back to life, and that's almost always better than opening new ones from scratch: the age of the account and the followers you already have are worth something, and starting over means going back to zero in the network's own search too. The order of work is this: recover the logins, which is usually the most tedious part if they belonged to someone who's no longer around; clean up anything that's surplus or contradicts the current brand; fix the bio, location, opening hours and contact link, which is where most conversions are lost through carelessness; and start posting again with a plan. If there are also duplicate profiles from years ago, we merge them or close them. The first posts explain that you're back and what you do now, without pretending nothing happened. Duplicates confuse customers and split your followers.
Do you handle ads as well?+We handle paid advertising separately, under SEO and Google Ads, because it's decided on different criteria and with a different budget. The practical difference: social media management builds something that stays — a profile, a community, published content — whereas advertising buys visibility while you pay and switches off the day you stop. The two can be combined and work well together, because an ad leads to a profile that inspires trust, and an abandoned profile drags down the conversion rate of any campaign. If we run both, they're coordinated: the same message, the same calendar and a single report. And if the budget only stretches to one, we'll tell you which one pays off better in your case. Even if it's the one we don't bill you for here, because bad advice costs more in the long run.
Do I need my brand sorted out first?+It helps a lot, because the content leans on it: without defined colours, typefaces and tone, every post is decided on the fly and the profile ends up looking like three different businesses. If you don't have one yet or it's out of date, we deal with it under design and branding and then build your social media on top. It also works the other way round, and sometimes that's what urgency calls for, but work gets redone: posts published earlier look out of place once the new identity arrives. The bare minimum to start without a complete brand is small — a usable logo, two colours and one typeface — and that can be sorted quickly. What we don't recommend is posting for months with no visual reference and deciding on one later. If you're in a hurry, we start with that minimum and sort out the identity in parallel, without stopping the posting.
Google reviews

What our clients say

Our clients write them on Google and we show them here exactly as they are.

5.0★★★★★9 reviews on Google
Albert G.

«Llevamos ya varios años trabajando con Thrax y la verdad es que estamos súper contentos. Nos gestionan la web, el programa de facturación y todo el tema de SEO, y el cambio se nota mucho.La web la dejaron limpia, rápida y fácil de usar tanto para nosotros como para los clientes.
El programa de facturación lo tienen muy bien montado: es intuitivo, nos ahorra un montón de tiempo y no hemos tenido ni un solo problema con las facturas ni con Hacienda.
En SEO también están haciendo un gran trabajo; hemos empezado a subir posiciones y a recibir más visitas orgánicas sin tener que preocuparnos nosotros.
Lo mejor es que responden rápido, son claros y se nota que saben lo que hacen. No es solo que cumplan, es que se involucran y proponen mejoras.
Sin duda los recomendaríamos a cualquiera que busque un equipo serio y profesional.»

XpolatorX

«Muy rapidos y professionales, lo recomiendo 100%»

«Cámaras de seguridad · Canovelles
Instalaron las cámaras del negocio de forma muy limpia y ahora podemos verlo todo desde el móvil. Muy profesionales y atentos durante todo el proceso.»

Maltasjosepma

«Llevamos el ordenador con varios problemas y nos explicaron todo de forma clara. Diagnóstico rápido, presupuesto cerrado y trato excelente.»

Carlos Pineda

«Gran servicio! Contacté por WhatsApp con ellos y pasando un par de fotos para entender la instalación que requería tenía un presupuesto aproximado y cita para el día siguiente. Trabajo limpio y rápido.»

Let's talk

Get your social media
moving again.

Tell us what you sell and who to, and we'll propose a content and publishing plan for your profiles, with no obligation.

644 836 122CALL US OR WHATSAPP
Carrer Joan Vidal i Jumbert, 1008403 GRANOLLERS · VALLÈS ORIENTAL
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