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Home / Services /Artificial intelligence
Services · Artificial intelligence

AI at work
without the hype

Assistants that answer your customers, automations that eat up the paperwork and a team that knows how to use ChatGPT, Claude or Copilot without giving away the company’s data. We start with the task that costs you the most hours, not with the latest trendy tool. In Granollers and the Vallès, or remotely.

What we do

Four ways to use AI in your business

You can hire just one, or start with the first and carry on with the rest.

01

Agents and chatbots

Assistants for your website, WhatsApp or email that answer with your company’s information: opening hours, prices, catalogue or the status of an order. When they don’t know something, they hand the conversation over to a person.

02

AI automation

Invoices that read themselves, emails that sort themselves, quotes drafted from a quick note and reports prepared every Monday. Connected to your email, your CRM or your management software.

03

Consultancy and implementation

We look at how you work, point out the tasks where AI really saves time, choose the tool and get it up and running. Without changing your whole system.

04

Team training

Hands-on workshops with your own documents and tasks, not textbook examples: how to ask for things, how to check what comes back and what never to put in.

What it’s for

Where the most hours are won back

Repetitive tasks involving text or documents that a person does by hand today.

Customer service

The same ten questions, answered at any hour. And sales enquiries, passed on to whoever closes the deal.

Paperwork and documents

Invoices, delivery notes, contracts or job sheets: reading them, pulling out the data and putting it where it belongs, without typing.

Email and calendar

Sorting what comes in, preparing draft replies and never losing a request in the inbox.

Internal information

A search tool that answers from your manuals, procedures and records, instead of always asking whoever has been there longest.

How we work

From an idea to something that works

First we test it on a small scale. If it doesn’t save time, it doesn’t get rolled out.

01

First contact

You tell us which tasks take up most of your time. Free and with no obligation.

02

Assessment

We look at where AI fits, with which tool and what data it would touch. We give it to you in writing, with the cost.

03

Pilot

We build a small version on a real case and measure whether it saves hours or not.

04

Roll-out

We connect it to your tools, train whoever is going to use it and document how it works.

05

Follow-up

We review results and errors, fine-tune and, if it pays off, take AI on to the next task.

With judgement

What we won’t do, and why

AI makes mistakes, and other people’s data comes with rules. We’d rather tell you that than sell it to you.

We don’t feed in data blindly

Before connecting anything, we look at what personal or confidential data it would touch, where it is processed and what the provider’s contract says. If anything needs adapting for the GDPR, it is done before we start.

Nor decisions without a person

An assistant can prepare a quote or a reply, but anything that commits your business is checked by someone before it goes out.

Nor AI where it doesn’t pay

If a task is better solved with a template, an email rule or ordinary software, we’ll tell you. Not everything needs AI.

And we leave it protected

The assistants we build go through our AI security tests first: so that nobody can trick them into giving away data or doing what they shouldn’t.

Clear pricing

AI pricing for businesses

Indicative starting prices. The exact quote depends on the tools and the data, and we give it to you before we start.

Team training
€190from

Your team, using AI sensibly.

  • Hands-on workshop with your tasks
  • In person or by video call
  • What data never to put in
  • User guide for afterwards
Train the team
RecommendedAI assessment
€290from

Where it saves you hours.

  • Review of tasks and tools
  • Specific cases where it fits
  • Written proposal with costs
  • No obligation to continue
I want the assessment
Assistants and automation
€490from

Built around your process.

  • Chatbot or agent with your data
  • Connected to your tools
  • Pilot before scaling up
  • Security testing included
Talk about my case

// Reference prices, VAT not included · final quote depends on scope

FAQ

What people usually ask

Which AI tools do you use?+Whichever suit your case and your data. We choose between the models from the big providers, such as OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini) or Microsoft (Copilot), and open models that can run on your own server when the data must not leave the business. We’re not tied to any of them: we decide on quality, cost and where the data is processed, and we explain why.
Is it legal to use AI with my customers’ data?+Yes, if it’s done properly. The GDPR still applies: you need to know what data is sent, to whom, where it is processed and under what contract. Many free tools may use what you type to train their models, and with customer data that won’t do. That’s why we work with business plans that rule this out by contract, remove personal data when it isn’t needed and, if the case calls for it, use a model on your own server. On top of that, the EU AI Act adds obligations depending on the use, and we tell you which ones apply to you.
Can a chatbot get things wrong?+Yes, and you have to allow for it: a language model can give an answer that sounds very sure and is false. We reduce this in three ways. The assistant answers only with your company’s information and says it doesn’t know when it doesn’t have it. We test it with your customers’ real questions before publishing it. And anything that commits you, such as a fixed price, an appointment or a complaint, goes to a person. For the first few weeks we review the conversations to correct whatever goes wrong.
Do I have to change my software?+Usually not. Most management software, CRMs and email can be connected, and the AI works on top of what you already use. If a program can’t be connected, we tell you in the assessment and find another way, such as working with the documents it exports.
How much does it cost to keep running?+It depends on usage. AI tools usually charge by volume or per user per month, and that cost is separate from our work. In the assessment we give you a monthly estimate based on your real volume, so you know what you’ll pay before anything is built.
What does the training include?+A hands-on workshop, in person or by video call, prepared around your team’s tasks: how to ask the tool for things, how to check what it returns, what data never goes in and how to get the most out of it without depending on it. The workshop is given in Spanish or Catalan; in English we work with you in writing, by email or WhatsApp. At the end we leave you a written user guide.
Do you work remotely?+Yes. The assessment, roll-out and training can be done by video call, so we work with businesses outside the Vallès just as we do with those in Granollers. Calls are in Spanish or Catalan; in English we work with you in writing, by email or WhatsApp. If you’d rather we came to your office, we’re happy to in the Vallès Oriental.
Google reviews

What our clients say

Our clients write them on Google and we show them here exactly as they are.

5.0★★★★★9 reviews on Google
Albert G.

«Llevamos ya varios años trabajando con Thrax y la verdad es que estamos súper contentos. Nos gestionan la web, el programa de facturación y todo el tema de SEO, y el cambio se nota mucho.La web la dejaron limpia, rápida y fácil de usar tanto para nosotros como para los clientes.
El programa de facturación lo tienen muy bien montado: es intuitivo, nos ahorra un montón de tiempo y no hemos tenido ni un solo problema con las facturas ni con Hacienda.
En SEO también están haciendo un gran trabajo; hemos empezado a subir posiciones y a recibir más visitas orgánicas sin tener que preocuparnos nosotros.
Lo mejor es que responden rápido, son claros y se nota que saben lo que hacen. No es solo que cumplan, es que se involucran y proponen mejoras.
Sin duda los recomendaríamos a cualquiera que busque un equipo serio y profesional.»

XpolatorX

«Muy rapidos y professionales, lo recomiendo 100%»

«Cámaras de seguridad · Canovelles
Instalaron las cámaras del negocio de forma muy limpia y ahora podemos verlo todo desde el móvil. Muy profesionales y atentos durante todo el proceso.»

Maltasjosepma

«Llevamos el ordenador con varios problemas y nos explicaron todo de forma clara. Diagnóstico rápido, presupuesto cerrado y trato excelente.»

Carlos Pineda

«Gran servicio! Contacté por WhatsApp con ellos y pasando un par de fotos para entender la instalación que requería tenía un presupuesto aproximado y cita para el día siguiente. Trabajo limpio y rápido.»

Let's talk

Which task
eats your time?

Tell us how you work and we’ll tell you whether AI will save you hours, with which tool and how much it costs, with no obligation.

644 836 122CALL US OR WHATSAPP
Carrer Joan Vidal i Jumbert, 1008403 GRANOLLERS · VALLÈS ORIENTAL
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