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Businesses · IT infrastructure

Infrastructure that doesn't fail.
Support that answers.

Digital infrastructure engineering for demanding businesses. Robust networks, professional racks and security, delivered as turnkey projects with ongoing support and clear SLA agreements.

<4hSLA response
99.98%Uptime
−60%IT incidents
24/7Monitoring
Network and server rack in a company's server room
GDPR & ISO 27001SECURITY, ALIGNED
Monthly reportingKPIS AND SLA
Guaranteed SLA ITIL framework Free audit On-site support across the Vallès
What sets us apart

A team, not just another supplier

Serious engineering with a personal touch: we document everything, train your staff and are there when you need us.

Multidisciplinary team

Network, security and systems engineers working together on your project. One point of contact, every specialism.

Documentation and training

Full technical documentation for every deployment, plus training for your staff. No black boxes, no hidden dependencies.

24/7 monitoring

Continuous remote monitoring and priority response. We spot and fix problems before they affect your business.

Core services

Infrastructure from start to finish

Design, deployment, certification and support. All from one team, on a fixed quote.

01

Wired networks and racks

Compact server rooms, racks and structured cabling, certified and with test reports.

  • Cat6A / Cat7 structured cabling
  • Compact server room and rack design
  • Certification with test report
02

Professional wireless networks

Reliable corporate Wi-Fi for offices and industrial sites, with end-to-end security and control.

  • 802.1X authentication
  • VLAN segmentation
  • Continuous coverage monitoring
03

Physical and logical security

Comprehensive protection for your digital perimeter and your premises, in line with regulations. If a ransomware attack does get through, what you do in the first few hours makes all the difference.

  • CCTV and access control
  • Firewalls and encrypted backup
  • GDPR and ISO 27001 compliance
04

Managed support and SLA

Help desk plus preventive and corrective maintenance with guaranteed response times. We explain what an IT maintenance contract should include before you sign one.

  • Remote and on-site help desk
  • Preventive and corrective maintenance
  • Monthly KPI reporting
Maintenance plans

Your business, covered every month

Indicative starting prices. We give you an exact quote after the audit — no small print.

A maintenance contract is also a data protection obligation: what the GDPR requires of your IT provider. For how that works out in a factory, see our case study of a manufacturer in Sabadell.

Essential
€49/month · from

The essentials, so there are no nasty surprises.

  • Remote support during business hours
  • Managed backups
  • Antivirus and updates
  • Hardware inventory
I want this
Most popular Managed
€99/month · from

Proactive support with an SLA and a dedicated technician.

  • On-site response < 4 h
  • Proactive 24/7 monitoring
  • Dedicated technician and reporting
  • Preventive maintenance
Get started
Bespoke
Bespoke

Multi-site and mission-critical infrastructure.

  • Multi-site and high availability
  • SLA and maintenance windows
  • ISO 27001 / GDPR compliance
  • Technology roadmap and quarterly review
Talk to an engineer

// Reference prices, VAT not included · final quote depends on scope

Who we work with

Sectors we know well

Every sector has its own connectivity and security challenges, and in the Vallès Oriental they change from one industrial estate to the next. In Les Franqueses del Vallès, the only one of the five towns where industry employs more people than services, the business base is made up of factories spread across four industrial estates —Pla de Llerona, Congost, Ramassar and Polígon 10— where the network has to keep up with production shifts, not just an office. On the Polígon Sud in Cardedeu, which in 2020 missed out on the underground fibre ducting that Granollers and Mollet did get, connectivity for its 92 businesses can't be taken for granted: this is where point-to-point wireless and Starlink stop being an exotic alternative. In La Garriga that same ducting is still under construction and won't arrive before 2028, so in the meantime the factories in the south of the town are sorting out their own connectivity. Retail, professional offices, clinics and education all have their own challenges, but the common denominator in this area is the same: on an industrial estate, connectivity is never a given.

ManufacturingFACTORIES AND PRODUCTION
Retail and shopsMULTI-STORE Offices and consultanciesSENSITIVE DATA
HospitalityPOS AND GUEST WI-FI
Clinics and healthcareSTRICT GDPR
EducationCONNECTED CLASSROOMS
Case studies

B2B projects in the Vallès and beyond

We bring the same approach to very different business communities: the shops of Canovelles, where the population multiplies every Sunday with the biggest market in the area, need Wi-Fi sized for peak crowds and outdoor cameras more than faster fibre. In Mollet del Vallès, the most service-based of the five towns, with estates such as Can Magarola and Can Prat, the work looks more like an office or a clinic than a factory.

Methodology

ITIL framework, phased delivery

Engineering best practice, so we deploy without bringing your business to a halt.

01

Audit and roadmap

Risk analysis, an initial audit and a clear, prioritised technology roadmap.

02

Phased deployment

Roll-out within controlled maintenance windows, without stopping your operations.

03

Quarterly review

KPI tracking, reporting and strategic adjustments every quarter.

No small print

What we can promise you

You know what's wrong and what it costs before you authorise anything. The price we quote is the price you pay.

Fixed quoteNO SURPRISES

We look at the equipment and tell you what's wrong, free and with no obligation. If you're not convinced, you don't go ahead.

Free diagnosisWITHIN 24 HOURS

Carrer Joan Vidal i Jumbert, 10. We serve the Vallès Oriental from right here, not from another province.

Local techniciansGRANOLLERS + 10 KM
Google reviews

What our clients say

Our clients write them on Google and we show them here exactly as they are.

5.0★★★★★9 reviews on Google
Albert G.

«Llevamos ya varios años trabajando con Thrax y la verdad es que estamos súper contentos. Nos gestionan la web, el programa de facturación y todo el tema de SEO, y el cambio se nota mucho.La web la dejaron limpia, rápida y fácil de usar tanto para nosotros como para los clientes.
El programa de facturación lo tienen muy bien montado: es intuitivo, nos ahorra un montón de tiempo y no hemos tenido ni un solo problema con las facturas ni con Hacienda.
En SEO también están haciendo un gran trabajo; hemos empezado a subir posiciones y a recibir más visitas orgánicas sin tener que preocuparnos nosotros.
Lo mejor es que responden rápido, son claros y se nota que saben lo que hacen. No es solo que cumplan, es que se involucran y proponen mejoras.
Sin duda los recomendaríamos a cualquiera que busque un equipo serio y profesional.»

XpolatorX

«Muy rapidos y professionales, lo recomiendo 100%»

«Cámaras de seguridad · Canovelles
Instalaron las cámaras del negocio de forma muy limpia y ahora podemos verlo todo desde el móvil. Muy profesionales y atentos durante todo el proceso.»

Maltasjosepma

«Llevamos el ordenador con varios problemas y nos explicaron todo de forma clara. Diagnóstico rápido, presupuesto cerrado y trato excelente.»

Carlos Pineda

«Gran servicio! Contacté por WhatsApp con ellos y pasando un par de fotos para entender la instalación que requería tenía un presupuesto aproximado y cita para el día siguiente. Trabajo limpio y rápido.»

Let's talk

Tell us about your
connectivity or security challenges.

We'll put together a tailored plan with a fixed quote and a delivery schedule. Initial audit free, with no obligation.

644 836 122CALL OR WHATSAPP US
Carrer Joan Vidal i Jumbert, 1008403 GRANOLLERS · VALLÈS ORIENTAL
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