«Llevamos ya varios años trabajando con Thrax y la verdad es que estamos súper contentos. Nos gestionan la web, el programa de facturación y todo el tema de SEO, y el cambio se nota mucho.La web la dejaron limpia, rápida y fácil de usar tanto para nosotros como para los clientes.
El programa de facturación lo tienen muy bien montado: es intuitivo, nos ahorra un montón de tiempo y no hemos tenido ni un solo problema con las facturas ni con Hacienda.
En SEO también están haciendo un gran trabajo; hemos empezado a subir posiciones y a recibir más visitas orgánicas sin tener que preocuparnos nosotros.
Lo mejor es que responden rápido, son claros y se nota que saben lo que hacen. No es solo que cumplan, es que se involucran y proponen mejoras.
Sin duda los recomendaríamos a cualquiera que busque un equipo serio y profesional.»
Keep an eye on your flat
without being there.
The owner of a rental flat in Barcelona needed to keep watch and let people in without disturbing the tenants or having to travel there. We installed discreet monitoring, sensors and code-based entry. Now he controls the entrance 24/7 from his phone.

Monitoring and granting access remotely
A rental flat calls for control and discretion, without having to be there every time.
Key handovers
Arranging keys with every tenant or guest was a hassle and a risk.
No visibility
No way of knowing what was happening at the entrance from afar.
Discretion
He needed security without turning the flat into a film set.
Discreet, manageable security
Everything controlled from a phone, with no need to be there in person.
Discreet CCTV
Cameras on shared entrances, with signage and GDPR-compliant, without intruding on the tenant's space.
Motion sensors
Motion detection with phone alerts so you know instantly.
Temporary access codes
Entry codes that expire: one for each tenant, no keys to hand over.
Lighting automation
Automatic lighting that makes the flat look occupied and improves security.
Full remote control
Monitoring a rental flat has a legal limit
The hard part of this job isn't technical: it's knowing where what you can record ends when someone else is living in the property.
For as long as the tenancy lasts, the let property is the tenant's home, not your property, as far as privacy goes. That rules out any camera inside the flat, and also any pointed at a window or a private terrace. What you can monitor is the entrance and the areas only you use, always with the information sign up and recordings deleted after a month.
The code lock solves the other problem, which is more mundane and more expensive than it looks: keys. Every set you hand over is a set you no longer control, and a copy made without permission leaves no trace. A temporary code, on the other hand, expires on its own and logs what time each person came in, which is exactly what you need if something happens between two tenancies.
The failure we see most in installations like this isn't a design flaw, it's maintenance: the camera is left with its factory password and never updated. A camera like that doesn't watch your flat, it broadcasts it. Initial set-up and updates are part of the job, not an extra.
And there's one detail that only shows up over time: between tenants, there's nobody in the flat to restart a router or report a power cut. If your security depends on a connection nobody is watching, sooner or later it will switch itself off.
Four decisions before you install
They take ten minutes and save you from both a legal headache and a system that stops working without you noticing.
Put it in the contract
Make sure the tenancy agreement states what is installed and what it records. It's being transparent with the tenant, and it saves you the argument on the day the question comes up.
Sign at the entrance
Visible before entering the monitored area, stating who is responsible. It's mandatory, and it's the first thing checked if there's a complaint.
Codes, not keys
One per person, with an expiry date. If it also logs every opening, you've solved half the disputes about check-in and check-out.
Think about the empty flat
A connection and power supply that hold up with nobody around, and a phone alert if the system stops responding.
What people usually ask
Can I put a camera inside the flat I rent out?+
Not while it's let. For the duration of the tenancy, the flat is the tenant's home in every sense, even though you own the property, and recording inside it is not allowed under any circumstances: not the living room, not a shared kitchen, and certainly not a bedroom. That protection doesn't depend on whether or not you trust whoever lives there; it's a right that can't be negotiated away in the tenancy agreement. What you can legitimately monitor are the areas used exclusively by you as the owner: the entrance to the building, the landing if it's private, or a storage room or garage that isn't part of the let property. That monitoring must be flagged with a visible sign before anyone enters the recorded area, and the cameras must point only at those areas, never angled towards the flat's windows or terraces. It's the difference between watching your property and watching your tenant, and only the first is legal.
What about a seasonal or holiday let?+
The type of contract changes, but the underlying principle doesn't: while someone is living in the property, whether for a year or a weekend, the inside remains their private space and can't be recorded. The only thing that changes with a seasonal let is how often new people come in, which in practice makes code-based entry even more useful than cameras inside the flat: each guest gets in with their own code and there's no need to arrange key handovers every few days. Where you can monitor is the entrance to the building or the flat, with the appropriate sign, just as with a long-term let. Many holiday-let listings now include a notice about cameras outside the property for exactly this reason: telling guests before they book means nobody gets an unpleasant surprise on arrival, and it also heads off complaints afterwards.
Do I need to tell the tenant there are cameras?+
Yes, always, and it's best to do it in two ways at once: with the information sign visible in the monitored area, which is mandatory, and in writing before the tenant moves in, ideally as a clause in the tenancy agreement itself explaining what is recorded and what isn't. The sign satisfies data protection rules, but the written notice is what really prevents conflict: if the tenant knows from day one that the camera is at the street door and not inside the flat, there's no room for doubt or mistrust later on. Telling them up front heads off the vast majority of the friction this issue tends to cause, because most of it doesn't come from there being a camera, but from the tenant finding it on their own and wondering what else they haven't been told. A clear notice from the start is not only a legal requirement but also the cheapest way to spare yourself that problem.
What happens if the power goes off while the flat is empty?+
It depends on how the system was installed. A system designed for a rental flat, which may sit empty for weeks, shouldn't rely entirely on the power never failing: with a small backup supply at the key points, cameras and router can ride out a short outage without stopping recording or sending alerts. What makes the difference isn't just that backup supply, but also how the system is wired: one with cameras connected by network cable, rather than relying solely on Wi-Fi, tends to be more stable during micro-outages and easier to power centrally from a single point. With an alert set up on your phone, you also find out about an outage the moment it happens, instead of discovering it weeks later when you check the recordings and find an unexplained gap. You can see this comparison in Wi-Fi cameras or wired cameras.
How many cameras do I need to cover the entrances to a rental flat?+
What decides the number isn't the size of the flat, but how many ways in and out the building has and which area is your responsibility as the owner. A street door with a single entrance and no extra common areas can be covered by one well-placed camera; a building with a garage, storage room or several secondary entrances needs each of those points covered for the monitoring to make sense, because a single camera pointed at the main door misses every other way in. It also matters whether you just want to see who comes in or also identify faces and number plates clearly, because that determines where and at what height each camera goes, not just how many there are. The sensible approach is to start with the entrances that genuinely concern you, rather than copying a standard package designed for a building that isn't yours. You can read more about it in how many cameras you really need.
Is it worth adding an alarm too, or are cameras enough?+
It depends on what problem you want to solve. A camera lets you see and record what happens, but on its own it doesn't alert you that something is happening right now unless motion detection is set up, and even then the alert comes after the event. An alarm with sensors is designed for exactly the opposite: detecting unauthorised entry the moment it happens and alerting you instantly, before there's anything to regret. In a rental flat, where the biggest risk isn't usually a burglary but someone getting in outside the agreed dates or a guest who doesn't leave when they should, combining the two usually works better than either on its own: the camera documents and the alarm alerts you in time. If you can only start with one, the usual approach is to prioritise according to what worries you most in your particular case. We go into this in alarm or camera: which to install first.
Want to keep an eye on your flat?
What our clients say
Our clients write them on Google and we show them here exactly as they are.
«Muy rapidos y professionales, lo recomiendo 100%»
«Cámaras de seguridad · Canovelles
Instalaron las cámaras del negocio de forma muy limpia y ahora podemos verlo todo desde el móvil. Muy profesionales y atentos durante todo el proceso.»
«Llevamos el ordenador con varios problemas y nos explicaron todo de forma clara. Diagnóstico rápido, presupuesto cerrado y trato excelente.»
«Gran servicio! Contacté por WhatsApp con ellos y pasando un par de fotos para entender la instalación que requería tenía un presupuesto aproximado y cita para el día siguiente. Trabajo limpio y rápido.»
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